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Shipping & Returns

Terms of business

Shipping only within the EU
Shipping costs are free unless you wish a insured delivery

Shipping costs are than 6.90 Euros within Germany. 17 Euros within the EU.

 

2. Delivery Time

If the ordered items are in stock, we will ship within one week. We will send an email to the customer if the items are not in stock.

 

3. Conclusion of the Contract

The presentation of the items in our mail order is not a legally binding offer, but a non-binding online catalogue. Contract language is English or German. By clicking on the button "Execute this order", you legally agree to buy the products in your shopping cart.

 

4. Right of Withdrawal

If the customer is a consumer, he has the right to cancel his order within 14 days after receiving the items . If there has been a mistake with your custom-made product, its order can of course also be cancelled. The cancellation doesn't have to be explained and it has to be made in text form (by email or letter to the address Mojo Arts, Bürstergasse 4, 88131 Lindau, Germany) or by returning the ordered product. It's enough to dispatch the items within the given time to comply to the term. We are bound to refund the payment made within 30 days after the customer has declared cancellation. If the returned items have been damaged by the customer, we deduct this loss in value from the credit. The customer can avoid this loss if he only checks the items as it would have been possible in a retail shop and if he sends them back without traces of use and in the original packing.

 

5. Retention of Title

The items belong to us until they are fully paid for by the customer